Return and Exchange Policy
We want you to be completely satisfied with your purchase from us. If for any reason you are not, you may return your order within 14 days of receiving it. To initiate a return or exchange:
Register your return or exchange:
You must notify us within 7 days of receiving the product. This can be done by sending an email to info@abayaatbylara.com
Return Shipping:
When returning your order, you have the option to use the shipping method we provide. If you choose to return your item using a different method, please note that Abayaat by Lara is not responsible for the delivery if, for example, the package ends up in a mailbox. We recommend checking how your shipper delivers the package and using a traceable shipping method. Abayaat by Lara is not responsible for errors made by the shipping carrier.
Costs and Responsibilities:
The cost and risk of return shipping are the customer's responsibility. This also applies if you wish to exchange an item. Make sure your return shipment is sufficiently stamped and properly packaged to avoid damage during transport.
Processing Returns:
After receiving and inspecting your returned item, we will notify you of the approval or rejection of your refund. If approved, the purchase amount will be refunded to your original payment method within a few days.
Exchanges:
If you wish to exchange an item, please clearly indicate this when you register your return. Specify which item you would like to receive instead of your original purchase. We will do our best to process your requested exchange as quickly as possible.
Important Information:
Ensure that returned items are in their original condition, with labels and packaging intact. Items that are worn, washed, or damaged are not eligible for return or exchange.
Klantenservice:
If you have any questions about our return and exchange policy or need assistance with registering a return, please contact our customer service at info@abayaatbylara.com. We are here to help and ensure that you have a positive experience with our products and services.