Terms of service

TERMS OF SERVICE

OVERVIEW

This website is operated by ABAYAAT BY LARA - FZCO. Throughout the site, the terms “we”, “us” and “our” refer to ABAYAAT BY LARA - FZCO.

By visiting our website and/or purchasing something from us, you use our “Service” and agree to be bound by these Terms of Service, together with any additional policies referenced on our website.

Please read these Terms of Service carefully before accessing or using our website. If you do not agree with these Terms, you should not use our website or Services.

Our online store is hosted by Shopify, which provides the e-commerce platform that enables us to offer our products and Services to you.

SECTION 1 - ONLINE STORE TERMS

By placing an order, you confirm that you are legally capable of entering into a binding agreement or that you have the necessary consent from a parent or legal guardian.

You may not use our products or Services for any illegal or unauthorized purpose.

You must not transmit viruses, malware or any other harmful code through our website.

SECTION 2 - PRODUCTS

We make every reasonable effort to display our products, colours, photographs and descriptions as accurately as possible.

However, colours may appear differently depending on your device, screen settings and lighting.

Our products may be handmade and therefore minor variations in embroidery, finishing, colour placement or other details may occur. Such minor variations do not necessarily constitute a defect.

Product availability is subject to stock.

We reserve the right to discontinue products or change product information and prices. Changes will not affect orders for which a binding purchase agreement has already been concluded, except where permitted or required by law.

SECTION 3 - ORDERS

After placing an order, you will normally receive an order confirmation at the email address provided during checkout.

We reserve the right to refuse or cancel an order where reasonably necessary, including in cases of suspected fraud, payment issues, obvious pricing errors, stock errors or misuse of our website.

If we cancel an order after payment has been received, the applicable amount will be refunded to the original payment method.

We may limit quantities purchased per customer, household or order where reasonably necessary.

SECTION 4 - PRICES & PAYMENT

Prices are displayed in the currency shown on our website or selected for your country or region.

Shipping costs and any other applicable charges will be displayed during checkout where applicable.

Customers are responsible for providing accurate and complete billing and payment information.

Available payment methods are shown during checkout and may vary depending on your country or region.

SECTION 5 - SHIPPING & DELIVERY

We ship to the destinations available during checkout.

Shipping costs and estimated delivery times are described in our Shipping Policy and/or displayed during checkout.

Delivery times are estimates unless expressly stated otherwise.

International orders may be subject to customs duties, import taxes, VAT or other charges imposed by the destination country. Responsibility for such charges is explained in our Shipping Policy.

Please ensure that your delivery information is complete and accurate before placing your order.

SECTION 6 - RETURNS, REFUNDS & RIGHT OF WITHDRAWAL

Returns and refunds are handled according to our Return & Refund Policy.

Customers who are protected by mandatory consumer legislation, including qualifying consumers in the European Union and European Economic Area, retain all mandatory rights provided by applicable law.

Where a statutory right of withdrawal applies, nothing in these Terms or our other policies is intended to restrict that right.

Sale, discounted or standard pre-order products are not automatically excluded from statutory withdrawal rights where such rights apply.

Products that are personalised, custom-made or made specifically according to a customer's individual specifications may be excluded from withdrawal rights where permitted by applicable law.

Please review our Return & Refund Policy before returning a product.

SECTION 7 - PRE-ORDERS

Certain products may be offered for pre-order before they are ready for dispatch.

Any expected availability or dispatch date shown for a pre-order is an estimate unless expressly stated otherwise.

We will make reasonable efforts to dispatch pre-orders within the estimated timeframe, but delays may occasionally occur.

If a significant delay occurs, we may contact you with updated information.

Any mandatory cancellation or withdrawal rights provided by applicable consumer law remain unaffected.

SECTION 8 - ACCURACY OF INFORMATION

We aim to ensure that information on our website is accurate and current.

Occasionally, our website may contain typographical errors, incorrect prices, inaccurate product information or other errors.

We reserve the right to correct such errors and update information.

If an obvious error affects an order you have already placed, we will handle the matter in accordance with applicable law and may contact you before processing the order.

SECTION 9 - INTELLECTUAL PROPERTY

Unless otherwise stated, the content of this website, including photographs, product images, branding, text, graphics and designs, belongs to ABAYAAT BY LARA - FZCO or is used with appropriate permission.

You may not reproduce, copy, distribute, sell or commercially exploit our website content without our prior written permission, except where permitted by law.

SECTION 10 - THIRD-PARTY SERVICES & LINKS

Our website may contain links to or integrations with third-party websites, payment providers, shipping providers or other services.

We are not responsible for the content or practices of independent third-party websites.

Your use of third-party services may also be subject to the applicable third party's own terms and policies.

SECTION 11 - PERSONAL INFORMATION

Personal information submitted through our website is processed in accordance with our Privacy Policy and applicable data protection legislation.

Please review our Privacy Policy for more information about how we collect, use and protect personal information.

SECTION 12 - PROHIBITED USES

You may not use our website or Services:

  • For unlawful or fraudulent purposes
  • To infringe our intellectual property rights or those of others
  • To submit false or misleading information
  • To transmit malicious software or harmful code
  • To collect personal information about others unlawfully
  • To interfere with the security or proper operation of our website
  • To engage in spam, phishing, scraping or other unauthorized automated activity

We may restrict access to our Services where these Terms are violated.

SECTION 13 - LIABILITY

Nothing in these Terms excludes or limits liability where doing so would be prohibited by applicable law.

To the maximum extent permitted by law, ABAYAAT BY LARA - FZCO will not be liable for indirect or consequential losses that were not reasonably foreseeable.

Nothing in these Terms limits any mandatory rights or remedies available to consumers under applicable consumer protection law.

SECTION 14 - FORCE MAJEURE

We are not responsible for delays or failure to perform obligations caused by circumstances outside our reasonable control, including severe weather, natural disasters, transport disruptions, customs delays, strikes, governmental actions or major technical disruptions.

This provision does not limit any mandatory rights you may have under applicable law.

SECTION 15 - SEVERABILITY

If any provision of these Terms is found to be unlawful, invalid or unenforceable, that provision will be applied to the maximum extent permitted by law or removed where necessary.

The remaining provisions will continue to apply.

SECTION 16 - GOVERNING LAW

These Terms and agreements relating to our Services are governed by the laws of the United Arab Emirates, subject to any mandatory consumer protection laws that apply to the customer.

If you are a consumer residing in the European Union, European Economic Area, United Kingdom or another jurisdiction that provides mandatory consumer protections, this choice of law does not deprive you of protections that cannot legally be excluded under the laws applicable to you.

SECTION 17 - CHANGES TO THESE TERMS

We may update these Terms of Service from time to time.

The latest version will be published on our website.

Changes will apply from the date they are published and will not remove mandatory rights relating to purchases already made.

SECTION 18 - OTHER POLICIES

The following policies also form part of the terms applicable to use of our store where relevant:

Return & Refund Policy
Shipping Policy
Privacy Policy

In the event of a conflict between these Terms and mandatory applicable consumer law, the mandatory law will prevail.

SECTION 19 - CONTACT INFORMATION

Questions about these Terms of Service can be sent to:

ABAYAAT BY LARA - FZCO
Email: info@abayaatbylara.com